Nova Flake Consulting is a Consultancy Company specializing in digital transformation, AI-driven automation, and cloud solutions. We help businesses streamline operations, enhance customer engagement, and maximize ROI with Salesforce.
We offer Salesforce implementation services and customization to seamlessly integrate Salesforce into your business operations.
We provide consulting services to help you maximize the potential of Salesforce in your business. From strategic planning to solution optimization
We offer comprehensive implementation services of Salesforce, from AI agent integrations to full-scale code and no-code customizations.
We offer mentorship to help you excel in your Salesforce certifications and other learning journeys. With personalized guidance and access to comprehensive study materials
We build innovative, scalable, and high-performance software solutions tailored to your business needs.
Securely transfer data and integrate with other systems to ensure a unified, accessible database.
Unlock the power of your data with advanced analytics and AI-driven insights.
Providing support and continuous maintenance to ensure your system runs smoothly and evolves with business needs.
At Nova Flake Consulting, we are committed to delivering cutting-edge Salesforce, AI, and cloud solutions that drive business success. Our journey is built on innovation, expertise, and a passion for digital transformation. From seamless CRM implementations to AI-driven automation and enterprise integrations, we empower organizations to scale, optimize, and thrive in a dynamic digital landscape.
Transforming Your Salesforce Operations
Deployed across Website, Facebook, WhatsApp, and more with customer verification and plan-based agent routing. Omni-channel integration enables seamless handoff from AI to live agents.
Enhanced customer support with AI-driven interactions and routed agents based on customer plans. Integrated channels ensure smooth service across platforms, with human backup via omni-channel routing.
Unified data from Salesforce Org, Amazon S3, and other platforms to provide clear customer insights, create segments with calculated metrics, and target key business goals.
Unified data from Salesforce Org, Amazon S3, and other platforms to provide clear customer insights, create segments with calculated metrics, and target key business goals.
Connected parent and child tenants to centralize security data for better visibility on events, metrics, health checks, and custom alerts across orgs with 70+ metric.
With a unified security dashboard, parent tenants monitor key metrics and events in real-time, reinforcing security across all orgs with custom alerts and detailed insights.
Used Data Cloud for seamless migration from multiple orgs to a single org.
Consolidating CRM data for new Salesforce clients or those streamlining multiple orgs.
Integrated Zoom and Google Meet recordings for Einstein Conversation Insights.
Analyzing customer interactions with call summaries, transcripts, and insights.Delivers in-depth analysis of customer interactions.
Enabled external systems to receive updates on Salesforce records via Event Bus when changes occur, ensuring timely updates across systems.
Event-driven Change Data Capture keeps external systems synchronized with Salesforce, updating them instantly for record changes to enhance operational efficiency.
Complex decision-making with Business Rules Engine for quick, accurate assessments in areas like loan and scholarship eligibility.
Business Rule Engine’s matrices and tables simplify complex decisions, powering streamlined eligibility checks and accelerating processes through automation.
At Nova Flake Consulting, we specialize in Salesforce solutions, AI-driven automation, and cloud-based digital transformation.
We share our insights, solutions, and implementations through informative blogs, providing valuable perspectives to help others navigate their Salesforce journeys.
Our clients’ success is our top priority! Hear what businesses & clients say about Nova Flake Consulting
Nova Flake Consulting turned our chaos into clarity! Thanks to their Salesforce expertise, our productivity skyrocketed. We now have more time for coffee breaks and actual work!
We’re here to help! Whether you have questions or need support, get in touch with Nova Flake Consulting and our team will guide you every step of the way. Let’s get started on finding the perfect solution for you!
At Nova Flake Consulting, we ensure quality through expert teams, rigorous testing, and client collaboration. We continuously enhance our skills and processes to deliver reliable, tailored solutions that exceed expectations.
Yes! We’ve delivered successful projects in real estate, financial services, and healthcare, optimizing CRM systems, implementing AI-driven automation, and enhancing cloud infrastructure. Reach out for more case study details!
We specialize in a variety of industries, including financial services, healthcare, and manufacturing. Our solutions are tailored to meet the unique needs of each sector, driving growth and efficiency.
Seionofficemain@mail.com
Austria +43 (564) 694875
US +1 (669) 7548567
293 E. Manchester St.
Braintree,
MA 02184
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